Privacy Policy

Last Updated: August 23, 2025

This Privacy Policy explains how HIOX collects, uses, and protects personal data in connection with our Services.

1. Data We Collect

  • Account data (name, email, phone, billing details).
  • Usage data (IP address, device info, logs, cookies).
  • Verification data for KYC/eKYC (where applicable).

2. How We Use Data

  • Provide and improve Services.
  • Security, fraud prevention, and compliance.
  • Service communications and support.

3. Sharing

We do not disclose Customer data to third parties except as described in the DPA, including where required by law or with engaged Sub-Processors listed on the Sub-Processor Registry.

4. Security

We may apply measures such as encryption, access controls, monitoring, and audits wherever applicable and proportionate.

5. Your Choices

  • Access, correct, or delete your personal information, subject to applicable law.
  • Manage cookie preferences via your browser settings.

6. Contact

Email: privacy@hiox.com